Soul Mentoring FAQ’s

  • Intake to Soul Mentoring with Ricci-Jane is quarterly (half-yearly from June 2017).
  • Places are strictly limited.
  • Please reply to your offer as soon as possible to avoid missing out. An offer is not a guarantee of a place.
  • Initial payment is required before your place is confirmed.

  • Payment can be made upfront OR over 3 (or 6 for the June intake) instalments. The latter option includes an additional administration fee. If the 3 (or 6) payment option is selected, the first invoice is sent upon confirmation of joining Soul Mentoring, and is payable immediately. The remaining invoices will be sent over the next six months.
  • The first payment, or equivalent amount if paying up front, is to confirm your mentoring spot with Ricci-Jane and is non-refundable.

  • The 5 (or 6 from June) sessions must be scheduled by the client at the commencement of the agreement and be used within the 12-week (or 24 week) window. 
  • All sessions must be booked at time of receiving the booking link email. Places are available on a first come, first served basis. To ensure your preferred time please book asap.
  • All sessions are 75 minutes.
  • All sessions are online, unless otherwise arranged with Ricci-Jane.
  • 2 reschedules are allowed and must be done by client if time is available.
  • Appointments are only available during usual business hours, Monday-Friday 9am-5pm.
  • You may reschedule or cancel your appointment with 24 hours notice. Should you reschedule/cancel within the 24 hour window, your session will be forfeited.

  • All Soul Mentoring Clients are able to access the member’s page using the link and password provided in your confirmation email sent to you after your first payment has been received.
  • All Soul Mentoring Clients have access to all scheduled online seminars from the time your first payment has been received. You will be emailed to notify you of when these are happening and to register your place.


If you have any further questions at all, please let us know. Email with your query.

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